Clarke Sports Tennis accepts returns and exchanges on most products within thirty(30) days of the purchase date. Many of our products also come with a manufacturer’s warranty as well.
Any order shortages or discrepancies must be reported within 20 days from ship date to file a claim.
Restocking fees are applied at the discretion of Clarke Sports Tennis (CST) when the return is due to customer error or undue delay in returning items to CST. If you return the product after the 30-day return period, a 15% restocking fee will be charged. No returns will be accepted after 60 days. Customers are responsible for all shipping costs to CST on all returns and exchanges. No returns or exchanges are allowed without express written permission from CST. No returns will be allowed and will not be accepted without CST Return Authorization being issued prior to any items being returned.
*Items returned from orders that qualified for free shipping and causes the original pre-tax (if shipped within Texas) order total to fall below $75.00 will be charged $9.95 for shipping and handling.
Please print out the Returns Form and send with items being returned.
Items that are under a Closeouts/Clearance category or are marked as a “Closeout Item” are returnable for credit or exchange within 10 days after the delivery date. No return or exchange beyond the 10 day period. Closeout items are any items priced at 35% off or more from retail price. All Closeouts priced at $9.99 or less are considered FINAL SALE merchandise and NOT eligible for return or credit.
- Apparel must be returned unworn, unwashed and with the original tags still attached. No exceptions.
- Shoes must be in brand new condition and returned in the original manufacturer’s shoe box.
Do not place shipping labels or tape on the manufacturer’s shoe box.
Do Not Return Ship In The Manufacturer’s Shoe Box.
- Racquets must be unused, plastic must be intact on the handle. All returned racquets strung at CST will be credited, less the cost of string and $15 labor charge.
- Send all Returns and Exchanges to: (Warranty Returns Use A Separate Procedure)
Clarke Sports Tennis Clarke Sports Tennis
Attn: Returns OR Attn: Exchanges
8555 W. Monroe Rd 8555 W. Monroe Rd
Houston, TX 77061 Houston, TX 77061
Returns & Exchanges Policy
Clarke Sports Tennis appreciates your business and continued support. We want you to be completely satisfied with your Clarke Sports Tennis experience. When returning or exchanging, simply insert a note with the reason for your return as well as any exchange instructions and all other information required.
Should you have any other question or concerns one of our Customer Service Reps will be glad to help you, just call: 1-800-777-3444, between 8:30 AM and 5:00 PM, Monday-Firday, CST